Okay
  Public Ticket #266037
Featured Video not working
Closed

Comments

  • Jon started the conversation

    I'm entering a youtube video into the featured video box. However nothing is showing up.... my site does use SSL, I read in another post it could affect things possibly.. What causes this issue?

  • Jon replied

    Issue is when on mobile, link is different, share link yout.ube doesn't work. So that's the reason why.

  •  326
    Brian replied

    So is it working on desktop and not mobile, or not at all?

  • Jon replied

    If you copy a youtube URL on a mobile device, it will not work because of the layout of the URL.

  •  326
    Brian replied

    I didn't realize the urls were different. I'll add this to the list to look into for a future theme update - I don't know what the fix would be at this point.

  • Jon replied

    I think it's just an extension on the url for tablets and mobiles

  •  326
    Brian replied

    Can you copy and paste into this ticket an example of a youtube video link on desktop and the mobile version of it as well?