Public Ticket #259508
social count not working.


  • naveen started the conversation

    google+ count display 0. and twitter count display some times only how to fix the problem.

  •  322
    Brian replied

    You have to enter in your google+ profile url correctly in the theme options. This is what the one from the demo looks like - try it yourself and see if it works on your end: https://plus.google.com/u/0/112286665725634842068?rel=author

  •   naveen replied privately
  •  322
    Brian replied

    There is a 6 hour caching time period for the social counts, so perhaps it hadn't updated yet after changing the value. Is it still wrong? What does it say and what is it supposed to say?