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  Public Ticket #251140
google plus followers
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  • Vasileios started the conversation

    hello, after the latest update, in social accounts widget its shows "-1" as google followers. How to fix that? thanks

  •  321
    Brian replied

    The options were changed for the g+ theme options, so go to your theme options >> social screen and re-enter the URL to your google+ profile page and that should fix it.

  • Vasileios replied

    i dit it, i wrote down "https://plus.google.com/+HorrorMoviesGR/" but nothing changed.

  •  321
    Brian replied

    Can you try the one from the demo just to make sure there is nothing wrong with the specific value you're entering in? Try this one for testing:

    https://plus.google.com/u/0/112286665725634842068?rel=author

  • Vasileios replied

    i did it, but nothing happened.

  •  321
    Brian replied

    Then there must be some issue with your install or server settings. We'll need to troubleshoot this to isolate the issue. First thing to do is: Completely disable all of your plugins, then re-download a new copy of the theme from ThemeForest and overwrite all of your current theme files on your server with a fresh copy and see if that fixes the issue. You won't lose any content or settings since those are stored in the database, but if you have made any changes directly to any of the theme code then you should make a backup of your current theme files so you don't lose your changes.