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  Public Ticket #2323297
Demo Content
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Comments

  • Muhammad Yasir Chaudhry started the conversation

    Hi,

    How are you ?

    Well, I purchase your amazing theme Engine a while ago, and I must say the effort is impressive other than theme demo content.

    If I do a side by side comparison with Newspaper by TagDiv Demo upload, yours is not that impressive.

    I've followed each and every instructions as per your documentation but on my site i.e. https://eaglecompared.com it looks horrible.

    Can you help me out here?

    Thanks

  • Muhammad Yasir Chaudhry replied

    It's been more than two days since I've open this ticket, no one replied till now.

    Do you guy's reply over here or should I comment on Envato Market?

    Thanks

  •  335
    Brian replied

    I think the piece you're missing is that you need to go into your Appearance >> Menus >> Manage Locations panel and select the menus to appear there. That will fix your formatting issues. Let me know if you still have issues after that, thanks.

  • Muhammad Yasir Chaudhry replied

    Dear Brian,

    I really do not understand why you guys used Copyright Images for Demo purpose when there are tons of options for Royalty Free images. Your instructions are followed but still the site doesn't look like your demo and when I purchased your theme, I admire the demo and think my site like the same. The issues were not only the menu, menus are fine now, but lot of problems still exists. For instance, the middle widget section (SECTIONS) on Homepage is not working.

    Now, please don't tell me that the icons are paid too. How to fix the icons and how to fix the sidebar areas of homepage.

    Appreciate your urgent reply. Thanks

  • Muhammad Yasir Chaudhry replied

    Hi Brian,

    How are you doing today?

    Bro. I really like this theme, and would love to see my website like the demo, trust me or not but I've tried each and everything it said in the documentation about demo, but I've problems with images and icons. At-least icons and foother should appear as per the demo. Please help me out there. Thanks

  • Muhammad Yasir Chaudhry replied

    Hi Brian,

    I need a refund and do not want to use this theme anymore, since the support sucks.

    Can you please refund me on Themeforest?

  •  335
    Brian replied

    Looks like you did not do the import correctly. A correct import will look exactly like the live demo minus the featured images (they will be placeholders instead). It is necessary to follow the steps in the theme documentation exactly. For instance, did you both import the demo content AND install the theme settings? Those are two different tasks.

  • Muhammad Yasir Chaudhry replied

    Brian,

    With all due respect but you guy's are irresponsible people at your best, you know that? because, I was waiting for reply since two weeks, when I talk about refund here comes your reply.

    Secondly, I did everything it says in the documentation yet no luck, if I'm wrong at any point, you can point it out like last time. If you guys are not be able to give the valued support services, give me the refund please.

    I do not need the reply after two damn weeks, I need it in at-least within 24hrs called a good support service. I hope you understand. Thanks

  • Muhammad Yasir Chaudhry replied

    Finally, please give me a break here, I'm really not gonna waste my time on "demo content topic". I waited for two damn weeks. If you are not be able to help me out within 24hrs, I'll not ask help to you rather will ask help to Themeforest Support for refund. I hope you understand this too. Thanks