Okay
  Public Ticket #1802450
Highlight per user
Closed

Comments

  • Petrit started the conversation

    Which shortcode to use to show highlights of each individual user when they are logged in in my website?

  •  321
  • Petrit replied

    Hi Brian, Thank you for your reply. I added the shortcode and unfortunately its not working. I also tried to test the workings inside your website but the login with demo/demo is also not working. I could also not create an account to test it out. Could you please look into this?

    Attached files:  no highlights.JPG
      my highlight.JPG
      login not responding.JPG

  •  321
    Brian replied

    There are scheduled tasks that run on an interval and create those shortcode stats and I'm wondering if those haven't had a chance to run yet. Also you may have been trying to login to the demo site when the database was being restored. Try again and see if it works now.

  • Petrit replied

    Hi Brian,

    How long would it take to run the scheduled tasks? Its been a week now and no results yet?

    I still can't log in with demo credentials. The page simply freezes. I turned off my add blocker.

    I am not sure how to proceed. Any ideas?

  •  321
    Brian replied

    They should have already run by now. I don't know why you're not able to get into the demo site, it works fine for me. When you highlight something on the page and then refresh the page, does your highlight stay there? What user role are you logged in as on your site? Admin or lower?

  • Petrit replied

    HI Brian, I tried logging in as admin and as other roles but still no results. What could be the issue? 

  •  321
    Brian replied

    Can you still not login on the demo site? If so it sounds like something could be off with your connection or how you're accessing it. What computer and os/device are you using? Have you tried from other locations or other computers?

  • Petrit replied

    Hi Brian,

    Sorry for my late reply. I am working on the side on this project. 

    I managed to login your website and try out the demo and it works fine in your website.

    Unfortunately thats not the case in mine. You can login with demo and demo in my website to try it out. Any idea how to fix this?

    https://teeb.la/

    Kind regards,

    Petrit

  •  321
    Brian replied

    Are you able to view the error_log on your server? If so we need to see if there is a fatal error being logged there which is breaking the scheduled tasks.