Okay
  Public Ticket #161088
Most Viewed Widget
Closed

Comments

  • Rebecca started the conversation
    Hi, I seem to be having a problem with my "most viewed" widget that sits next to recent posts. That list has been the same for just about two months, even though other stat programs tell me that those posts are not the most viewed as of this date. Do I need to change something? Rebecca
  •  326
    Brian replied

    Are you using any caching plugins which might be not counting views for cached pages? Are you comparing it to google analytics perhaps?

  • Rebecca replied

    I don't believe I'm using any caching plugins. Can you give me an example of one?

     

    Rebecca

  • Kinshuk replied

    w3 toal cache and super cache are the examples of cache plugin. If you are using these plugins then you need to do proper settings in-order to get the views working. If you are not using cache plugin, we recommened to use w3 total cache since it is the best and Industrial Themes work great with that plugin.

  •  326
    Brian replied

    Which specific widget and what are the specific numbers that are not adding up - I'll need screenshots and/or specific URLs. The theme increments one view per page view for each post. Maybe you have the settings wrong on that specific widget - maybe you have selected a time frame somehow. I'll need more information to help you troubleshoot this - I haven't heard of anyone else reporting inaccurate views, nor can I replicate this on my end, thanks.

  • Rebecca replied

    Thanks Kinshuk! Problem solved. I'll close this and open another ticket regarding another issue.

    Rebecca