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  Public Ticket #152220
Show top ten bar
Closed

Comments

  • Ivan started the conversation
    How to hide Top 10 bar only in posts in minisites?
  •   Ivan replied privately
  •  321
    Brian replied

    Please do not respond to your own support ticket because that will move you to the end of the support queue and you will lose your place in line. Instead, if you have new information to add to your ticket, please edit your original message.

    I checked your site but couldn't view it. It gave me some type of ddos warning message or something...

  • Ivan replied

    website was overloaded, I can not optimize it to the server I need your help, you do not have Skype?

  •  321
    Brian replied

    I do not have skype. Please explain your issue here so I can assist you, thanks.

  • Ivan replied

    My website has many users, I can not optimize website, always will overload Theme spawn many PHP processes and floods the server loading content via ajax and can not be cached

  • Kinshuk replied

    I guess if the load is created by index.php and admin-ajax.php? Can you please confirm it? If you are on VPS/Dedicated server you can check it in process and if you are on shared server then please ask your hosting providers and reply with the answer.

     

    And along with that it looks like your site is under some attack. It would be good if you ask your hosting providers regarding it.

  • Ivan replied

    /wp-content/themes/flavor/functions/ajax.php ....and yes also index.php I did not notice admin-ajax.php

  • Ivan replied

    Here you can see

  •  321
    Brian replied

    I would suggest limiting the total number of minisites you're using which could help speed things up.

  • Ivan replied

    I use four ministes, It can not be otherwise resolved?

  • Ivan replied

    I have 30,000 visits per day, Website does not work there is overload the server, Many people waiting.... your theme I like But works very poorly. I have a bug I? or so it has to work? I am waiting for solution

  • Ivan replied

    Ideally, you're looking at it in person, it is very urgent I would be willing to pay for your services

  • Kinshuk replied

    Can you please specify which server are you using?

  • Ivan replied

    Servers are heavily ... 2x I swapped hosting everywhere the same problem. web by fallen if I put it on any server.... 

  • Kinshuk replied

    You say that your site gets 30k visits per day while your alexa rank is showing something else. See Flavour theme uses High CPU resource but if you are on a dedicated server then it will work properly. Are you on shared server? And why are you using cloudfare DNS?

  • Ivan replied

    I had also dedicated server did not help. I installed a lot of plugins to themes and then I delete them. this caused an error? I do not know if there's a mistake or whether it is working properly, I do not know how can I find out, But I need to make it go without congestion... therefore, i am need help

  •  321
    Brian replied

    We can check and try to isolate where the poor performance is coming from. To do that, please temporarily disable your minisites from the theme options (don't delete them, just disable them using the settings in the minisite setup tab). Then please let me know if you still have issues. This will tell if the issue is coming from minisite processing or elsewhere. If it still happens, we can check your WordPress installation itself and see if the issue is coming from there...

  • Ivan replied

    Disabling minisites did not help, I sent you information via e-mail please check it.

  •  321
    Brian replied

    OK so if the issue isn't because of the minisites then I'm not sure what it could be. Sounds like it could be due to your server resources setup.

  • Ivan replied

    I used two hostings, I used a virtual server everywhere the same problem within 15 minutes the server is overloaded, I sent you an email login into my WordPress to my website please do check it. 

  • Ivan replied

    I'm going the entire site from the beginning, If you overload the server so your theme is not good for multiple users. I'll let you know how it went.

  •   Ivan replied privately
  •  321
    Brian replied

    I logged into your site and activated Flavor and I didn't see anything. I don't know what to be looking at from the WordPress dashboard - I can really see or do anything that would affect server performance from there...

  • Ivan replied

    i Trying everything again without I used minisites, and How do I create an rating on contributions without I used minisites? Also create AWARDS & BADGES without minisites how?

  • Ivan replied

    Now began to show these errors. Can you help?

    - PHP Fatal error:  Cannot redeclare class tmhOAuth in /data/n/a/najfilmy.sk/web/wp-content/themes/flavor/functions/tmhOAuth.php on line 14, referer: http://www.najfilmy.sk/category/akcne/

    - PHP Fatal error:  Allowed memory size of 50331648 bytes exhausted (tried to allocate 1966080 bytes) in /data/n/a/najfilmy.sk/web/wp-includes/SimplePie/Item.php on line 2736, referer: http://www.najfilmy.sk/wp-admin/

    - File does not exist: /data/web/najfilmy.sk/web/favicon.ico

    - File does not exist: /data/web/najfilmy.sk/web/apple-touch-icon-precomposed.png

    - File does not exist: /data/web/najfilmy.sk/web/apple-touch-icon.png

     

     

  •  321
    Brian replied

    You can't use reviews/awards/badges outside of minisite articles. The errors you posted are because you are exceeding your server setting memory limit. You need to contact your web host and they will help you increase this limit. I believe that will fix the other errors as wll but let me know if it does not, thanks.

  • Ivan replied

    This error is the are in the topic obsolete plugin that is not incompatible with the new version of php

    - PHP Fatal error: Cannot redeclare class tmhOAuth in /data/n/a/najfilmy.sk/web/wp-content/themes/flavor/functions/tmhOAuth.php on line 14, referer:http://www.najfilmy.sk/category/akcne/

    Erorr log started showing this warning:

    - PHP Warning:  Division by zero in /data/n/a/najfilmy.sk/web/wp-content/themes/flavor/functions/reviews.php on line 955, referer: http://www.najfilmy.sk/film/diabolsky-santa-2005/

    All other errors I solved :)

  •  321
    Brian replied

    You can try removing twitter count and twitter social panel and see if that fixes the first error. For the second one, that is pointing to rating criteria. Make sure you don't have "0" entered for the weights for any of the critiera.

  • Ivan replied

    When I have a 7 page in the PAGINATION and opened the contribution I'll be back and pagination will return from the 7 pages on the first page. it can not be set in order to remain on 7 page?

  •  321
    Brian replied

    Unfortunately ajax pagination doesn't get inserted into the browser history, so when you click back it goes back to page one. This is something I'd like to enhance for a possible future theme update but as of now it's not possible to do.