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Support Policy Stop. Read. (It's Good For You!)Before you create a new support ticket, please read through the documentation which is contained within the documentation folder inside of your theme folder. Within the theme options pages of t ...

Theme completely broken without any code changes (something regarding XML or file_get_contents) First of all, we are very sorry for this sudden inconvenience! It couldn't have come at a worse time, what with me being out of town on a family vacation this week :(It's actually a very simple fix though to get your site bac ...

I'm using WordPress 4.5 and/or PHP7 and my theme is broken. Open the functions/admin/option-generator.php file and locate line 38 which looks like this: $out .= $this->$option['type']( $option ); Change that line so it looks like this: $out .= $this->{$option['typ ...

Can't create a child theme If you're having an issue creating a child theme, please see this ticket with an alternate solution: https://industrialthemes.ticksy.com/ticket/494876/

A note on theme updates. We are continuing to update all of our themes, even if it has been a while since our last update. To speed up this process, which will help everyone out, please adhere to the following guidelines: 1) Please do not ask when t ...

How do I translate the theme into another language? I merely provide a translation-ready PO file with this theme that you can then take and translate using software such as Poedit (http://www.poedit.net/). I have not translated a WordPress theme myself, nor do I really know ho ...

After updating to 1.2 I get a bunch of PHP warnings on my page. Edit the functions/shortcodes/loops.php file and locate lines 136 and 381 which are both identical and should look like this:if(!empty($disabled_filters)) $disabled_filters = explode(',',$disabled_filters);Change them both to ...

Social counts stopped working You will need to use a plugin to display your social counts rather than the theme's built-in functionality. The vendors have all changed their APIs and this is now technically considered plugin territory rather than theme ter ...

I cannot save my theme options. The loading wheel just keeps spinning and the save never completes. You need to increase your max_input_vars setting on your web server to at least 2,000. Not to worry if this sounds daunting, it's actually a very easy fix, and your web host can do it for you if you don't know how - just ask ...

Tabs, Toggles, and Accordions titles do not display correctly after WordPress 4.0.1 update Edit your functions/core.php file and add this to the very end of the file, but before the closing ?> tag:add_filter( 'no_texturize_shortcodes', 'it_shortcodes_exempt' ); if(!function_exists('it_shortcodes_exempt')) { functi ...

What are the server requirements to run this theme? PHP 5.0+WordPress 3.8+cURL must be enabled on your web server. Your web host can do this for you, just ask them. Or you can refer to this link which shows you how to do it: http://stackoverflow.com/questions/1347146/how-to... ...

Update Log (Implicit) To update your theme: Automatic Install the Envato WordPress Toolkit: https://github.com/envato/envato-wordpress-toolkitTheme will be available to update directly from your WordPress dashboardIMPORTANT: make a backup of y ...

Twitter or Google+ count showing -1 The Twitter count is because of a resource limit being hit on our Twitter app. This needs to be updated within the theme files, but we're not sure when this will be applied. In the mean time please use a plugin for your Twitt ...

Weird page builder layouts happening Make sure there are not any pages in your "trash" that have the "category front page" layout option with a selected category.