Okay
  Print

Steam

I installed using a WAMP localhost installation and am seeing this error: undefined function curl_init() error. The first problem is that curl extension isn’t selected in your wamp php. You need to go over to the wamp icon for a start and start the curl extension. Do this by clicking the wamp icon and going to php, then php exten ...

My Facebook follower count is displaying 0. Make sure you have not set your Facebook page to "Restricted - Over 18". If you have, Facebook will deny the get request for the follower count.

I created my minisites but they’re not showing up in my admin panel. First make sure the review type is actually enabled in the Minisite Setup options. If it is and it's still not displaying in the admin menu, it’s possible that another plugin is “overwriting” the menu lo ...

How can I exclude rating criteria? See this helpful post by a helpful Steam user: http://industrialthemes.ticksy.com/ticket/199396

Tabs, Toggles, and Accordions titles do not display correctly after WordPress 4.0.1 update Edit your functions/core.php file and add this to the very end of the file, but before the closing ?> tag:add_filter( 'no_texturize_shortcodes', 'it_shortcodes_exempt' ); if(!function_exists('it_shortcodes_exempt')) { functi ...

Some of my icons are not displaying in Chrome on Windows 8. This is a known issue that is going to be fixed in the next theme update. To fix it yourself in the mean time, edit style.css and locate this code:/* Chrome hack: SVG is rendered more smooth in Windozze. 100% magic, uncomment ...

I cannot save my theme options. The loading wheel just keeps spinning and the save never completes. You need to increase your max_input_vars setting on your web server to at least 2,000. Not to worry if this sounds daunting, it's actually a very easy fix, and your web host can do it for you if you don't know how - just ask ...

Theme completely broken without any code changes (something regarding XML or file_get_contents) First of all, we are very sorry for this sudden inconvenience! It couldn't have come at a worse time, what with me being out of town on a family vacation this week :(It's actually a very simple fix though to get your site bac ...

Support Policy Stop. Read. (It's Good For You!)Before you create a new support ticket, please read through the documentation which is contained within the documentation folder inside of your theme folder. Within the theme options pages of t ...

My featured video is not sized correctly on the individual article page (i.e. it has black bars around the video) The issue is that there is no height or width set for the video shortcode that is used to create the featured video, so youtube is coming up with some default size somehow. Try adding in a width and/or height value to the lin ...

Update Log (Steam) To update your theme: Automatic Install the Envato WordPress Toolkit: https://github.com/envato/envato-wordpress-toolkitTheme will be available to update directly from your WordPress dashboard Manual Make a fu ...

When I turn on preloading of mega menu I receive an error similar to this: "Catchable fatal error: Object of class WP_Error could not be converted to string in /home/wp_jn2d6r/nothingwired.com/wp-content/themes/steam/functions/theme.php on line 648" Check the following things:1) Make sure you have one (and only one) primary taxonomy assigned to each minisite.2) Make sure you have at least one term added inside of the primary taxonomy for each minisite (i.e. the primary t ...

A note on theme updates. We are continuing to update all of our themes, even if it has been a while since our last update. To speed up this process, which will help everyone out, please adhere to the following guidelines: 1) Please do not ask when t ...

What are the server requirements to run this theme? PHP 5.0+WordPress 3.8+cURL must be enabled on your web server. Your web host can do this for you, just ask them. Or you can refer to this link which shows you how to do it: http://stackoverflow.com/questions/1347146/how-to... ...

After updating to Steam 1.8 I get a large pop-up error message when hovering over mega menu items. This was a bug introduced in version 1.8 of the theme. To fix it, delete line 731 of the inc/scripts-ajax.php file which looks like this:alert(data.content);

Twitter or Google+ count showing -1 The Twitter count is because of a resource limit being hit on our Twitter app. This needs to be updated within the theme files, but we're not sure when this will be applied. In the mean time please use a plugin for your Twitt ...

When I import the demo content the site stops loading halfway down after the featured slider. 1) Make sure you have Curl enabled on your web server.2) Make sure you have file_get_contents() enabled on your web server, especially if you're using the social counts widget.

Where did you get the icons you used in the demo content? Entypo: http://www.entypo.com/Gemicon: http://gemicon.net/preview.htmlAlso, The Noun Project is a great place to get icons just like the ones used in the demo: http://thenounproject.com/

How do I create an author listing page? Please view the screencast demonstrating this here: http://www.industrialthemes.com/steam/support/screencasts/

How do I use W3 Total Cache and user ratings together? When you have page caching turned on in the W3 Total Cache options and a user who is not logged in attempts to rate a review, after refreshing the page, the original cached version of the page appears again instead of the upd ...

Where are the screencasts? You can view the screencasts in the support center located here: http://www.industrialthemes.com/steam/support/screencasts/

I get "Parser Error" or "Error" in the bottom left corner whenever I interact with the site. There could be several causes, but first and foremost make sure you have created a primary taxonomy item in each minisite. If you have not created this then using some parts of the site will cause a parser error. Obviously yo ...

What are Signoffs? Please view the screencast demonstrating this located here: http://www.industrialthemes.com/steam/support/screencasts/

What's the difference between regular WordPress categories and review type taxonomies? Let's say I have two review types: Movies and Music. Let's say my primary taxonomy for Movies is Genre and for Music it's Artist. Now, lets say I usually write 3 different types of posts generally speaking: Newly ...

I cannot save my theme options, or when I do it does a hard refresh instead of doing an AJAX save. There are two possible causes for this.1) You have the visual editor disabled in your WordPress settings. Make sure you don't have the visual editor disabled. If that is not the issue, then...2) You have PHP version 5.3.9 ...

How does the mega menu work in the section menu? Please view the screencast demonstrating this here: http://www.industrialthemes.com/steam/support/screencasts/ 

How does the shortcode generator work? Please see the screencast demonstrating this here: http://www.industrialthemes.com/steam/support/screencasts/

How do I add a new option to the page builder? See the answer here: http://industrialthemes.ticksy.com/ticket/149450

How do I use custom sidebars? Please see the screencast demonstrating this located here: http://www.industrialthemes.com/steam/support/screencasts/

How do I translate the theme into another language? I merely provide a translation-ready PO file with this theme that you can then take and translate using software such as Poedit (http://www.poedit.net/). I have not translated a WordPress theme myself, nor do I really know ho ...

How do I create a minisite? Please view the screencast demonstrating this located here: http://www.industrialthemes.com/steam/support/screencasts/ 

My random button is showing up as weird text instead of a random icon. You probably have Disqus installed (or another similar plugin). If so, go to your Disqus (or whatever plugin you're using) settings and enable the option that says "output javascript in footer".

How do I create a minisite directory page? Please see the screencast demonstrating this here: http://www.industrialthemes.com/steam/support/screencasts/

How do I import the W3 Total Cache settings from the demo? See this ticket with the settings and instructions on importing: http://industrialthemes.ticksy.com/ticket/140905

How do I limit user ratings to only logged in (registered) users? See the solution in this ticket: http://industrialthemes.ticksy.com/ticket/147999

I'm using WordPress 4.5 and/or PHP7 and my theme is broken. Open the functions/admin/option-generator.php file and locate line 38 which looks like this: $out .= $this->$option['type']( $option ); Change that line so it looks like this: $out .= $this->{$option['typ ...

How does the page builder work? Please view the screencast demonstrating this located here: http://www.industrialthemes.com/steam/support/screencasts/

How do I add more icon fonts? 1) Go to Fontello: http://fontello.com/2) Click the wrench and then choose Import3) Upload the config.json file located within the theme's fonts/ folder4) Add/remove any icons you want5) Download the webfont and ...

How to use MailChimp instead of FeedBurner for the email signup form. See this helpful post written by Steam user Carlos Sariana: http://industrialthemes.ticksy.com/ticket/143686Thanks Carlos!

Social counts stopped working You will need to use a plugin to display your social counts rather than the theme's built-in functionality. The vendors have all changed their APIs and this is now technically considered plugin territory rather than theme ter ...

I have overlapping issues with the main menu and the sub (utility) menu. Add this to your Custom CSS theme option:#sub-menu ul {z-index:199!important}