Flavor

Contents

1. Social counts stopped working

2. How do I use W3 Total Cache and user ratings together?

3. How do I translate the theme into another language?

4. Where can I find more information about using Flavor, such as documentation and credits?

5. I created my minisites but they’re not showing up in my admin panel.

6. I cannot save my theme options. The loading wheel just keeps spinning and the save never completes.

7. Errors after updating to version 1.10

8. Site is broken after updating to WordPress 3.9

9. I installed using a WAMP localhost installation and am seeing this error: undefined function curl_init() error.

10. Facebook Like button is not working on AJAX (dynamic) loaded pages.

11. My site completely stops loading after the menu.

12. How to I use MailChimp instead of Feedburner for the signup form?

13. None of my articles are displaying on my minisite front page. All I get is "nothing to see here".

14. How do I use shortcodes?

15. I cannot save my theme options, or when I do it does a hard refresh instead of doing an AJAX save.

16. A note on theme updates.

17. When I import the demo content everything works except the video game articles.

18. What's the difference between regular WordPress categories and review type taxonomies?

19. I receive a 404 error after I create my minisite and post my first article/review.

20. My minisites broke after updating to Flavor 1.12

21. What are the server requirements to run this theme?

22. When I import the demo content the site stops loading halfway down after the featured slider.

23. Tabs, Toggles, and Accordions titles do not display correctly after WordPress 4.0.1 update

24. Twitter or Google+ count showing -1

25. How do I install the demo content?

26. Twitter widget stopped working since they changed their API to 1.1 on June 12th, 2013

27. How do I setup the menus?

28. How do I use the awards and badges system?

29. My random button is showing up as weird text instead of a random icon.

30. I'm using WordPress 4.5 and/or PHP7 and my theme is broken.

31. Logo or other images missing on retina displays (iphones, macbook pros, other HD/HiDPI devices)

32. My Facebook follower count is displaying 0.

33. Where did you get the icons you used in the demo content?

34. Update Log (Flavor)

35. Theme completely broken without any code changes (something regarding XML or file_get_contents)

36. Some of my icons are not displaying in Chrome on Windows 8.

37. Support Policy

38. My star ratings are not displaying in Google search results.

39. How do I add more icon fonts?

40. The content of my site overlaps the footer and does not appear correctly.

41. I get "Parser Error" or "Error" in the bottom left corner whenever I interact with the site.

42. How do I create a minisite?

43. How do I create a minisite directory page?

1. Social counts stopped working

You will need to use a plugin to display your social counts rather than the theme's built-in functionality. The vendors have all changed their APIs and this is now technically considered plugin territory rather than theme territory according to ThemeForest, so we are no longer offering social counts packaged with our themes. We will be updating all of our themes and completely removing all social count functionality as soon as we're able to. Thanks for your patience and understanding in this matter.

UPDATE:

A user recommended this plugin as an alternative: AccessPress Social Counter

2. How do I use W3 Total Cache and user ratings together?

When you have page caching turned on in the W3 Total Cache options and a user who is not logged in attempts to rate a review, after refreshing the page, the original cached version of the page appears again instead of the updated page. In order to avoid this you need to add some values to the W3 Total Cache page cache exceptions list.

Within WordPress, go to Performance >> Page Cache >> Advanced and locate the "Never cache the following pages:" option. At the end of the current list add a value like this:

/movies/.+

That would be for if you had a minisite called movies. You'll need to add one in the same fashion for each minisite. So for instance in the demo content you would add the following:

/gadgets/.+
/video-games/.+
/movies/.+
/non-review/.+

Keep in mind these values should match the URL of your single minisite articles. If you are using default permalink structure and your minisite articles are not being served in this manner, you'll need to use a different approach.

3. How do I translate the theme into another language?

I merely provide a translation-ready PO file with this theme that you can then take and translate using software such as Poedit (http://www.poedit.net/). I have not translated a WordPress theme myself, nor do I really know how to translate one, so I am not the best resource to help you with this specific task. I do know that the PO file I provide works, because hundreds of customers have successfully used it to translate their themes. To get much better information than what I can provide you, start with this resource: http://codex.wordpress.org/Translating_WordPress, and then ask any specific questions on WordPress Answers: http://wordpress.stackexchange.com/, or the WordPress support forums: http://wordpress.org/support/.

Flavor, Steam, and Explicit users:

Here are steps to translating the theme. Special thanks to Micha� Kowalski for compiling these steps!

1. Download and install Poedit
2. Open "en-US.po" file
3. Check a line you want to translate, and write a word in your language in Translation section.
4. If your translate is done, click File > Save as and name it correctly to your language, for example "pl_PL.po" for Polish language.
5. Then generate a .mo file clicking File > Save as, name it correctly to your language, for example pl_PL.mo, and thats it.
6. Upload these two files to your theme directory, "wp-contet/themes/THEME_NAME/lang" and you are done.

Alternative

If you have issues using Poedit you can try Transposh instead which has been used successfully by some IndustrialThemes customers.

4. Where can I find more information about using Flavor, such as documentation and credits?

Check out this helpful support portal we have setup for your convenience: http://www.industrialthemes.com/flavor/support/

5. I created my minisites but they’re not showing up in my admin panel.

First make sure the review type is actually enabled in the Minisite Setup options. If it is and it's still not displaying in the admin menu, it’s possible that another plugin is “overwriting” the menu location of the review types. Open functions/minisites.php and change line 170 (Flavor users) or line 156 (Steam users) from this: 'menu_position' => 27, To this: 'menu_position' => 30,

6. I cannot save my theme options. The loading wheel just keeps spinning and the save never completes.

You need to increase your max_input_vars setting on your web server to at least 2,000. Not to worry if this sounds daunting, it's actually a very easy fix, and your web host can do it for you if you don't know how - just ask them. You can also refer to this link to increase this setting yourself: http://stackoverflow.com/questions/10303714/php-ma...

Note: If you are using a one-click script-installed WordPress installation (rather than their official WordPress installation instructions) such as GoDaddy or similar, you will potentially need to edit a different file to increase your max_input_vars variable. Here is their knowledge-base article regarding this file:

https://support.godaddy.com/help/article/8913/what...

GoDaddy Users:

In your site root (commonly the public_html folder) you must create the php.ini file and add the following lines to it:

max_input_vars = 5000
suhosin.post.max_vars = 5000
suhosin.request.max_vars = 5000

Additional help: The following is from an Engine user who still had issues with the spinning loader but was able to get it working via the following:

If you were migrating your database or complete site from WAMP 2.0 and/or using the “all-in-one-wp-migration” plugin, the following steps might be necessary:

1) Clear out your WordPress database via phpMyAdmin on your web server (drop all tables so it's empty).

2) Export your local database

3) Import the database to your web server

4) Don't forget to assign correct user for the DB you are migrating (your DB username on WAMP2.0 is most likely "root" and password is blank. It must be changed.)

7. Errors after updating to version 1.10

Remove the first blank line of the framework.php file. The theme is in the process of being updated to fix this issue.

8. Site is broken after updating to WordPress 3.9

This is a known issue which is being fixed for the next theme update. To fix for yourself in the mean time, please follow these steps:

1) Use FTP to open the functions/admin/assets/js/admin.js file and locate line 65 which should look like this:

tinyMCE.triggerSave();

Add two slashes at the beginning so it looks like this:

//tinyMCE.triggerSave();

Save the file and upload it to the correct location on your server.

2) Go to your Theme Options >> Minisite Setup and click Confirm MInisites

3) Then click the blue Save All Changes button in your theme options and your site should be working as intended.

If after clicking the Save All Changes button the page manually refreshes, that means you did not make the code modification correctly. After clicking that button, the page should not refresh. Instead a spinning wheel should show up and then it should say "318 Total Options Saved" (of course your number of options will be different, that's just an example).

Thank you for your patience and understanding while we update the theme to be fully compatible with WordPress 3.9!

9. I installed using a WAMP localhost installation and am seeing this error: undefined function curl_init() error.

The first problem is that curl extension isn’t selected in your wamp php. You need to go over to the wamp icon for a start and start the curl extension. Do this by clicking the wamp icon and going to php, then php extensions and then scrolling to the top of the list to the second menu item “curl_php” Make sure that’s clicked and then move on to the easy steps below. You need a ”properly compiled version of php_curl.dll” which you can download here:

http://www.anindya.com/

Open the site and scroll down to the php version that matches the php version you automatically installed with wamp. you can find this by clicking on your wamp icon hovering over php and then moving the mouse over “version” and this will tell you what you need to know. Find your version, remembering to select the spec of your machine 32 or 64 bit as well as the correct php version. Mirror one worked for me and I can vouch for it being virus free on 64 bit machine and php 5.4:

The link looks like this:

php-5.4.12-Win32-VC9-x64.zip (Mirror 1) (Mirror 2)

You’ll then need to download and extract the files and go into your localhost wamp files @

C:\wamp\bin\php\php5.4.3\ext

Or wherever you keep your wamp install. In the ext folder on your wamp localhost install you’ll find a file called php_curl.dll. Save this file to wordpad just in case you need it later and replace it with the corresponding php_curl.dll of the same name from the download.

Reference articles:

http://stackoverflow.com/questions/16234239/call-to-undefined-function-curl-init-error-with-wamp http://forum.wampserver.com/read.php?2,85716,86069 

http://forum.wampserver.com/read.php?2,85716,85932,

After doing the above, permalinks need to be set to the format you want and then saved. Then you will need to enable the php rewrite_module.

http://www.wpbeginner.com/wp-tutorials/how-to-enable-custom-permalinks-in-wordpress-wamp-installation/

10. Facebook Like button is not working on AJAX (dynamic) loaded pages.

Open inc/scripts.php and locate line 263 which looks like this:

equalHeightColumns(jQuery(".main-loop, #sidebar"));

Directly after that line (but before the closing bracket } on line 264) add this code:

FB.XFBML.parse();


11. My site completely stops loading after the menu.

You have entered the wrong username in for your Youtube counts in the theme options. Make sure your username is correct, and also try just disabling youtube counts from the social counts widget and see if your site begins loading correctly.

12. How to I use MailChimp instead of Feedburner for the signup form?

While this functionality is not integrated into the theme by default, a helpful user has written a step-by-step guide showing how he did this here: http://industrialthemes.ticksy.com/ticket/69833

13. None of my articles are displaying on my minisite front page. All I get is "nothing to see here".

Make sure your permalink structure is not set to Default but instead something else, like Post Name. Do this in Settings >> Permalinks.

14. How do I use shortcodes?

Please view our helpful screencasts located here: http://www.industrialthemes.com/flavor/support/screencasts/

15. I cannot save my theme options, or when I do it does a hard refresh instead of doing an AJAX save.

There are two possible causes for this.

1) You have the visual editor disabled in your WordPress settings. Make sure you don't have the visual editor disabled. If that is not the issue, then...

2) You have PHP version 5.3.9 or higher and are hitting a PHP system limit for maximum number of post input variables. You need to increase the max_input_vars PHP variable. By default it is set at 1,000, so you should increase it to something closer to 3,000 or even 5,000 (or higher as needed). Add php_value max_input_vars 5000 to your .htaccess file. If you need help doing this, contact your web host - they can help you with these kinds of changes.

If you have increased this variable and you are still having the issue, there are a few other variables you will need to update, including but not limited to:

16. A note on theme updates.

We are continuing to update all of our themes, even if it has been a while since our last update. To speed up this process, which will help everyone out, please adhere to the following guidelines:

1) Please do not ask when the next theme will be available. With so many feature requests and themes to update, it is impossible to know for sure when the next update will be completed.

2) Please do not ask what will be included in the next theme update. We are constantly adding items to the update list which grows longer every day, and consequently re-prioritizing the items to put the most critical items that affect the most people at the top of the list.

3) If you notice a theme bug or have a suggestion for a theme update, please open a new ticket with your issue and we will respond and add it to our list accordingly.

4) If we have responded to you stating something will be in the next theme update, then it will be (please do not continue to ask us over and over).

5) If we have responded to you stating we will add your request to the future possible update list, then it might be included in the next theme update, but there is no guarantee.

6) Please do not assume since a theme hasn't been updated in a while that we are not still planning on updating it in the future.

For your reference, here is how we prioritize our update list, from most important to least important:

1) Compatibility with the latest version of WordPress

2) Compatibility with the latest versions of supported/compatible plugins (WooCommerce, BuddyPress, and bbPress)

3) Functionality bugs and errors

4) Style/layout issues

5) New features and theme enhancements

6) One-off compatibility with third-party plugins

17. When I import the demo content everything works except the video game articles.

This is because during one of the Flavor theme updates the mechanism for determining minisite ID’s was improved, and it affected the video games minisite but not the others. If you really want to import these articles you’ll need to create a fourth minisite with video_games as the slug (instead of videogames) and import the xml file again, and then use the convert post types plugin to convert them into your original video games minisite: http://wordpress.org/plugins/convert-post-types/

18. What's the difference between regular WordPress categories and review type taxonomies?

Let's say I have two review types: Movies and Music. Let's say my primary taxonomy for Movies is Genre and for Music it's Artist. Now, lets say I usually write 3 different types of posts generally speaking: Newly Released, Classics, and Announcements. So, in my Movies mini-site I will have reviews about newly released movies, classic movies, and announcements about upcoming movies (announcements would not be reviews and would have the rating information hidden so they look like regular posts - see theme documentation or the FAQ for information on how to do this), and I will also have those same three general types of posts in my Music review type. So, I create three standard categories: Newly Released, Classics, and Announcements. Notice how all three of those categories could be applied to any types of posts, both reviews and regular. Then I put those in the menu so that when I click on, say, Classics, I am taken to a post listing page of all posts or reviews in the Classics category (I will see both Music reviews and Movie reviews listed together). However, if I click on one of the artists within the Music review type it will keep me within the Music review type and only list music reviews, since that has nothing to do with my other review type(s).

This is just one example. There is no one right way to setup your site. You can do it a million different ways, whichever best suits your site and how you want to organize your content.

19. I receive a 404 error after I create my minisite and post my first article/review.

This sometimes happens after you have created a new minisite and will only happen once and is easily fixable. Just go to Settings >> Permalinks and click Save. That will refresh your permalink structure and cause your reviews to work correctly. Any time you ever experience 404s in WordPress, this is always a great first step and usually fixes the issue.

20. My minisites broke after updating to Flavor 1.12

Open functions/minisites.php and locate line 549 which currently looks this:

'id' => $minisite_slug,

Change it so it looks like this:

#'id' => $minisite_slug,

Then go into your theme options and your minisites should show up. If they don't, click confirm minisites and then check.

21. What are the server requirements to run this theme?

  1. PHP 5.0+
  2. WordPress 3.8+
  3. cURL must be enabled on your web server. Your web host can do this for you, just ask them. Or you can refer to this link which shows you how to do it: http://stackoverflow.com/questions/1347146/how-to...
  4. You need to have allow_url_fopen set to on. Your web host can turn this on for you, just ask them. Or you can refer to this link which shows you how to do it: http://www.php.net/manual/en/filesystem.configurat...
  5. Increase your max_input_vars setting on your web server to at least 2,000. Your web host can do this for you, just ask them. Or you can refer to this link which shows you how to do it: http://stackoverflow.com/questions/10303714/php-ma...

Note: If you are using a one-click script-installed WordPress installation (rather than their official WordPress installation instructions) such as GoDaddy or similar, you will potentially need to edit a different file to increase your max_input_vars variable. Here is their knowledge-base article regarding this file:

https://support.godaddy.com/help/article/8913/what...

Note 2: If you have checked all of this and the settings still won't save, it could be because your web host has a firewall called ModSecurity enabled for your domain which is detecting an SQLi type of possible attack when the theme options are saved. Try having your host disable the ModSecurity and see if that helps.


22. When I import the demo content the site stops loading halfway down after the featured slider.

1) Make sure you have Curl enabled on your web server.

2) Make sure you have file_get_contents() enabled on your web server, especially if you're using the social counts widget.

23. Tabs, Toggles, and Accordions titles do not display correctly after WordPress 4.0.1 update

Edit your functions/core.php file and add this to the very end of the file, but before the closing ?> tag:

add_filter( 'no_texturize_shortcodes', 'it_shortcodes_exempt' );
if(!function_exists('it_shortcodes_exempt')) {
	function it_shortcodes_exempt($shortcodes){
		$shortcodes[] = 'toggles';
		$shortcodes[] = 'tabs';
		return $shortcodes;
	}
}

24. Twitter or Google+ count showing -1

The Twitter count is because of a resource limit being hit on our Twitter app. This needs to be updated within the theme files, but we're not sure when this will be applied. In the mean time please use a plugin for your Twitter count rather than the theme's built-in counter.

For Google+, we have isolated the cause of this and hope to fix this in the next theme update. Again, in the mean time, use a plugin instead.

Users report the following plugin displays social counts correctly: https://wordpress.org/plugins/social-count-plus/

25. How do I install the demo content?

Please view our helpful screencasts located here: http://www.industrialthemes.com/flavor/support/screencasts/

26. Twitter widget stopped working since they changed their API to 1.1 on June 12th, 2013

Unfortunately Twitter drastically changed their API with the release of version 1.1 and now there is authentication required (consumer and user private and public keys) for you to be able to display Twitter feed or your Twitter follower count in your theme. For our themes that support the follower count (GrandMag and Flavor) we were actually able to find a fix for that and are including it in the next update for each theme, respectively. For the actual Twitter feed in all of our themes, unfortunately for now we're going to have to remove that functionality in the next update to each theme until we can find an alternative solution. However, in the mean time, we recommend just using a plugin for your Twitter feed instead of the theme's built-in widget. Check out the plugin directory for lots of great options: http://wordpress.org/plugins/. Thanks for your patience and understanding during this new Twitter transitional time!

27. How do I setup the menus?

Please view our helpful screencasts located here: http://www.industrialthemes.com/flavor/support/screencasts/

28. How do I use the awards and badges system?

Please view our helpful screencasts located here: http://www.industrialthemes.com/flavor/support/screencasts/

29. My random button is showing up as weird text instead of a random icon.

You probably have Disqus installed (or another similar plugin). If so, go to your Disqus (or whatever plugin you're using) settings and enable the option that says "output javascript in footer".

30. I'm using WordPress 4.5 and/or PHP7 and my theme is broken.

Open the functions/admin/option-generator.php file and locate line 38 which looks like this:

$out .= $this->$option['type']( $option );

Change that line so it looks like this:

$out .= $this->{$option['type']}($option);

Next open the functions/admin/metaboxes-generator.php file and locate line 48 which looks like this:

$out .= $this->$value['type']( $value );

Change that line so it looks like this:

$out .= $this->{$value['type']}( $value );

Finally, open the functions/admin/shortcode-generator.php file and locate line 122 which looks like this:

$out .= $this->$option['type']( $option );

Change that line so it looks like this:

$out .= $this->{$option['type']}( $option );

Save the files and empty your caching (including caching plugins) and that should fix it.

31. Logo or other images missing on retina displays (iphones, macbook pros, other HD/HiDPI devices)

You need to specify an HD version of the image in the theme options. Most importantly, this must be named correctly. It needs to be named with the same name as the non-HD version of the image but it should have @2x right before the file extension, like this:

Original image name: image.png

HD image name: image@2x.png

If you name it something else it will not display on retina display devices.

32. My Facebook follower count is displaying 0.

Make sure you have not set your Facebook page to "Restricted - Over 18". If you have, Facebook will deny the get request for the follower count.

33. Where did you get the icons you used in the demo content?

Entypo: http://www.entypo.com/

Gemicon: http://gemicon.net/preview.html

Also, The Noun Project is a great place to get icons just like the ones used in the demo: http://thenounproject.com/

34. Update Log (Flavor)

To update your theme:

Automatic

Manual


6/6/2015 - 1.13

Files Modified:

  1. style.css
  2. framework.php
  3. functions/core.php
  4. functions/widgets/widget-social-counts.php
  5. inc/page-content.php

IMPORTANT: The 1.12 update slightly changes the way minisites are created in order to provide better compatibility with special characters (accents, cyrillics, symbols, etc.). As a result, it is possible you might run into issues with existing minisites. If so, please refer to this FAQ for information on how to fix: http://industrialthemes.ticksy.com/faq/2450

As always, be sure to make a backup of your site before updating your theme just in case you run into issues so that you will always have a working copy to fall back on.

1.12 - 7/8/14

Files Modified:

  1. style.css
  2. framework.php
  3. functions/ajax.php
  4. functions/core.php
  5. functions/minisites.php
  6. functions/reviews.php
  7. functions/theme.php
  8. functions/admin/it-options.php
  9. functions/admin/option-generator.php
  10. functions/shortcodes/video.phpfunctions/widgets/widget-social-counts.php
  11. inc/logo-bar.php
  12. inc/page-content.php
  13. inc/post-loop.php
  14. inc/top-ten.php
  15. lang/en_US.po and .mo

Files Added:

  1. functions/twitter.php

Files Removed:

  1. functions/cacert.pem
  2. functions/tmhOAuth.php
  3. functions/tmhUtilities.php

1.11 - 4/23/14

Important note regarding 1.11: This was an unplanned WordPress 3.9 compatibility update which was time-sensitive. We were not able to fully complete the list of bug fixes and enhancements we currently had in the pipeline, but we are still planning on implementing them in the next (or subsequent) theme update. If a specific item that you expected to be on this list is absent, please continue to be patient as we improve our themes more and more with each update. Thanks!

Files Modified:

  1. style.css
  2. inc/poge-content.php
  3. inc/scripts-ajax.php
  4. inc/top-ten.php
  5. functions/core.php
  6. functions/minisites.php
  7. functions/theme.php
  8. functions/admin/option-generator.php
  9. functions/admin/assets/js/admin.js

1.10 - 1/8/2014

Files Modified:

  1. flavor.xml (contained in the main Flavor-Theme folder)
  2. framework.php
  3. style.css
  4. inc/featured.php
  5. inc/logo-bar.php
  6. inc/page-content.php
  7. inc/scripts-ajax.php
  8. functions/ajax.php
  9. functions/core.php
  10. functions/minisites.php
  11. functions/minisite-meta-boxes.php
  12. functions/reviews.php
  13. functions/theme.php
  14. functions/admin/it-options.php
  15. functions/admin/option-generator.php
  16. functions/admin/assets/css/admin.css
  17. functions/admin/assets/css/menu.css

Files Added:

  1. images/placeholder-430.png

1.9 - 11/7/2013

Please Note: this was an unplanned update in order to fix a specific issue on a time-sensitive schedule, so not everything on the update list was fixed. Any other outstanding update items will be included in 1.10.

Files Modified:

  1. style.css (only version number at the top was changed)
  2. inc/featured.php
  3. inc/page-content.php
  4. inc/scripts-ajax.php
  5. functions/ajax.php
  6. functions/loop.php
  7. functions/reviews.php
  8. functions/theme.php
  9. functions/admin/it-options.php

1.8 - 10/11/2013

Files Modified:

  1. style.css
  2. inc/logo-bar.php
  3. inc/page-content.php
  4. functions/reviews.php

1.7 - 10/1/2013

Files Modified:

  1. style.css
  2. framework.php
  3. css/responsive.css
  4. functions/admin/it-options.php
  5. functions/admin/option-generator.php
  6. functions/core.php
  7. functions/loop.php
  8. functions/minisites.php
  9. functions/reviews.php
  10. functions/theme.php
  11. functions/shortcodes/buttons.php
  12. functions/shortcodes/signoffs.php
  13. functions/widgets/widget-clouds.php
  14. functions/widgets/widget-top-ten.php
  15. functions/widgets/widget-social-tabs.php
  16. inc/featured.php
  17. inc/logo-bar.php
  18. inc/page-content.php
  19. inc/post-loop.php
  20. inc/scripts.php
  21. inc/top-ten.php
  22. js/plugins.min.js
  23. js/plugins.js

1.6 - 7/2/2013

Files Modified:

  1. style.css
  2. header.php
  3. framework.php
  4. css/responsive.css
  5. functions/ajax.php
  6. functions/core.php
  7. functions/minisites.php
  8. functions/theme.php
  9. functions/admin/core.php
  10. functions/admin/it-options.php
  11. functions/admin/option-generator.php
  12. inc/page-content.php
  13. inc/post-loop.php
  14. inc/top-ten.php
  15. inc/trending.php

1.5 - 6/26/2013

Files Modified:

  1. style.css
  2. framework.php
  3. functions/core.php
  4. functions/minisites.php
  5. functions/reviews.php
  6. functions/theme.php
  7. functions/admin/it-options.php
  8. functions/widgets/widget-social-tabs.php
  9. functions/widgets/widget-trending-articles.php
  10. inc/css.php
  11. inc/page-content.php
  12. inc/scripts.php
  13. js/plugins.js
  14. js/plugins.min.js

Files Added:

  1. functions/twitter/index.php (added the twitter folder as well)

1.4 - 6/21/2013

Top ten slider and widget now shows views by default instead of likes
Twitter count widget no longer requires consumer key/secret and other API related code
Fixed error that appears when no rating criteria have been setup yet
Added ability to disable specific filters from the Top Ten slider
Minisite tabs widget now displays posts from the correctly selected mini site by default
Added ability to sort review directories alphabetically
Added ability to manually reset likes, views, and user ratings for individual articles
Updated translation file (.po file) and a couple text strings throughout the theme
Removed superfluous file inc/video.php (not used by theme)
Disable title option in Layout Options now works for minisite front pages
Author image and name now link to author archive in post info box at the end of posts
Fixed small bug with sort bar title after AJAX sorting buttons are clicked
Updated the language translation (.po) file

Files Modified:

style.css
inc/post-loop.php
inc/top-ten.php
inc/video.php
functions/core.php
functions/minisite-meta-boxes.php
functions/reviews.php
functions/theme.php
functions/admin/it-options.php
functions/admin/meta-directory.php
functions/shortcodes/video.php
functions/widgets/widget-minisite-tabs.php
functions/widgets/widget-top-ten.php
lang/en_US.po

Files Deleted:

inc/video.php

1.3 - 6/14/2013

Fixed Twitter social count (you need to enter new details in theme options)
Added opening tag to header.php
Fixed trending slider hidden by default
Added smarter pagination with navigation arrows for displaying large number of pages
Fixed mobile pagination
Links to social media sites added to the social counts widget
Fixed post loop display when responsive is disabled
Added Instagram as an available author social profile field
Minisite permalinks now use SEO-friendly dashes instead of underscores (caution, your URLs will change!)
Diacritics (accented characters) now work correctly in theme options text boxes
Custom hover text option added to social badges settings
Back to top arrow added to footer
Added ability to disable page titles for specific pages
Add register button to login form
Subscribers are now excluded from author listing page (even if they have a record in the wp_posts table)
Number of pagination buttons fixed for taxonomy listing pages
Removed Twitter tab from social tabs widget completely (due to Twitter updating to api 1.1)
Fixed small spacing issue with the bottom line text area
Pagination within posts/pages support added
Fixed email subscribe button click functionality and form submission issue
Fixed top ten display issues
Added ability to turn off ads for AJAX pages (since Google Adsense doesn't support AJAX)

Files Modified:

style.css
footer.php
framework.php
header.php
functions/ajax.php
functions/core.php
functions/loop.php
functions/minisites.php
functions/theme.php
functions/admin/it-options.php
functions/admin/meta-page.php
functions/admin/option-generator.php
functions/widgets/widget-social-counts.php
functions/widgets/widget-social-tabs.php
inc/logo-bar.php
inc/page-content.php
inc/post-loop.php
inc/scripts.php
inc/scripts-ajax.php
inc/top-ten.php
inc/trending.php
js/plugins.js
js/plugins.min.js

Files Added:

functions/tmhOAuth.php
functions/tmhUtilities.php
functions/cacert.pem

1.2 - 6/4/2013

Added Youtube Subscribers social count option
Added option to turn off responsiveness
Added full Disqus and Facebook comments support
Fixed warning message about second parameter expecting array for awards (1.1 already fixed it for badges)
Fixed warning message about missing second parameter in minisite directory options
Total score label and total user score label now actually work independently of each other
Unique widget panels now appear for mini sites
Fixed site crash error when uploading custom favicon
Fixed an issue with main content wrapper resizing on some AJAX control functions
Enhanced BuddyPress support by removing some superfluous page content on BuddyPress-specific pages
Social count tooltips now display underneath so as not to interfere with menu items
Fixed issue with pagination buttons overflowing the wrapper
Enhanced compatibility with several plugins, including quiz/survey plugins and other plugins that insert form elements into a post/page via short codes
Fixed styling issue with bold and italic text within the content editor
Fixed issue with custom page-specific backgrounds overwriting main site background

Files Modified:

style.css
header.php
css/bootstrap.css
css/editor-style.css
functions/minisite-meta-boxes.php
functions/reviews.php
functions/theme.php
functions/admin/core.php
functions/admin/it-options.php
functions/admin/option-generator.php
functions/widgets/widget-social-counts.php
inc/css.php
inc/page-content.php
inc/post-loop.php
inc/scripts.php
js/plugins.js
js/plubins.min.js

Files Added:

css/responsive.css
css/retina.css
css/bootstrap-responsive.css
css/bootstrap-non-responsive.css

1.1 - 5/31/2013

Updates:

If something is bolded or italicized in the post editor Visual view, it now actually reflects that styling in the editor
Fixed a warning message that would appear on editor pages sometimes
Fixed a warning message that appears on widgets page if you haven't entered your social info into theme options yet
Fixed a warning message that would appear when creating mini sites
Fixed a warning message that would appear after installing demo content in badges/awards area
Fixed other general PHP warnings that would appear in error logs for various reasons
Fixed "Tumbler" misspelling to "Tumblr" so social icon now works

Files Modified:

style.css (only the version number at the top was changed)
functions/ajax.php
functions/core.php
functions/minisites.php
functions/minisite-meta-boxes.php
functions/theme.php
functions/admin/core.php
functions/admin/option-generator.php
functinos/widgets/widget-social-counts.php

1.0 - 5/29/2013

Initial release

35. Theme completely broken without any code changes (something regarding XML or file_get_contents)

First of all, we are very sorry for this sudden inconvenience! It couldn't have come at a worse time, what with me being out of town on a family vacation this week :(

It's actually a very simple fix though to get your site back up and running.

Youtube recently changed its API for the youtube subscriber count mechanism. Go into your social counts widget anywhere it is present within your theme's widget panels and disable the youtube subscriber count option (you can leave the other social count options enabled). We will be rolling out updates with the fix as soon as we are able to.

Most likely we will be completely removing the youtube social count component from the theme in favor of using a plugin instead, since technically this is plugin territory rather than theme territory anyway.

UPDATE

We have fixed all of our themes where this was an issue. Please update your theme which will fix this issue.

36. Some of my icons are not displaying in Chrome on Windows 8.

This is a known issue that is going to be fixed in the next theme update. To fix it yourself in the mean time, edit style.css and locate this code:

/* Chrome hack: SVG is rendered more smooth in Windozze. 100% magic, uncomment if you need it. */
/* Note, that will break hinting! In other OS-es font will be not as sharp as it could be */
/*
@media screen and (-webkit-min-device-pixel-ratio:0) {
  @font-face {
    font-family: 'icons';
    src: url('fonts/icons.svg?40094899#icons') format('svg');
  }
}
*/

Change it to this instead (you're just removing the /* and */ before and after the style):

/* Chrome hack: SVG is rendered more smooth in Windozze. 100% magic, uncomment if you need it. */
/* Note, that will break hinting! In other OS-es font will be not as sharp as it could be */
@media screen and (-webkit-min-device-pixel-ratio:0) {
  @font-face {
    font-family: 'icons';
    src: url('fonts/icons.svg?40094899#icons') format('svg');
  }
}

For Flavor users this would be near line 1502. For Steam users it would be closer to line 1733

37. Support Policy

Stop. Read. (It's Good For You!)

Before you create a new support ticket, please read through the documentation which is contained within the documentation folder inside of your theme folder. Within the theme options pages of the theme there are additional instructions and tips for each section and setting. There are also some very helpful tips in the FAQ's. (A link to each theme's FAQ is located in the item description on ThemeForest). Please read through both the documentation and the FAQ's before you create a ticket. We usually get the same 8 or 9 questions about our themes over and over, and that is why we have taken the time to write detailed solutions in the FAQ's to avoid having to write the same answers over and over.

If your particular issue is not found in the documentation or the FAQ's, please search the support center for a solution to your question. There are thousands of posts and users asking questions here, so it is very likely your question has already been asked and answered.

Create a Support Ticket

If your question has not been asked in a support ticket yet (or at least you can't find it anywhere), then please create a new ticket with your question. Be as specific as possible. It helps to provide a URL, screenshot, or a detailed explanation of your issue. However, please note that, due to the amount of time it takes us to develop, update, maintain, and support our themes, we are not able to perform customizations for our themes ("freelance" work).

What We Can Help With

Any questions about how the theme works and any bugs or errors you find are completely acceptable questions. This includes such things as which file some particular code is in, asking what things the theme can and can't do, asking about future updates and enhancements, pointing out if you found an error or a bug, etc.

What We Can Not Help With

ThemeForest does not require authors to give support in any way shape or form, nor does your purchase of a ThemeForest item come with any guarantee of support in any way. Regardless, we spend on average 14 - 28 hours a week supporting our themes via the support forums (just for reference, that's $1400 - $2800 worth of lost revenue each week). Why do we do that? Because we want to stand out among the crowd of authors in the marketplace, and we know that providing good support for a product says that we are confident in what we have developed.

That being said, we cannot provide support for anything outside the scope of theme support (we just don't have time!). This includes:

For example, if you post a question asking how to change the background color of the main content area of a theme, and the ability to do that is not already in the theme options page, we will unfortunately not be able to help with this.

Please Do Not Abuse Support

This support is completely free of charge, so please do not abuse it. Remember, you paid $40 - $50 for a working website theme which in some cases took up to 320 hours to build. That is a better deal than you'll get anywhere else. Expecting someone to additionally help you build your website to tailor-fit your needs for free is unrealistic, all things considered. The theme is well documented, and the code is indented, spaced, commented, and intuitively built specifically to enable you to make changes to your theme easily.

We want our themes to be highly-rated on ThemeForest. The only way to do that is to make sure our themes work well and our customers are satisfied. That is why we have spent so much time making sure this is the case. Making the theme as easy to use and as intuitive as possible for you actually helps us just as much as it helps you, so believe it when we say that is our goal!

A Note On Theme Customizations

Even if your customization seems super simple and you think it would only take a few minutes, it is important to note that if we helped one person, how would we justify not helping the next person? 100 people who need super simple customizations is not so super simple anymore. We get on average 15 requests a day for theme customizations, so it just wouldn't work for us to adopt this policy. Please check out Envato Studio (http://studio.envato.com/) or Elto (https://www.elto.com/?invite=industrial), which are great resources to hire a web developer who can help you with your customizations.

38. My star ratings are not displaying in Google search results.

Please see this ticket discussing reasons why Google might not be displaying the star ratings in search results even if they are showing in the Google Rich Snippets testing tool: http://industrialthemes.ticksy.com/ticket/112830/search/

39. How do I add more icon fonts?

1) Go to Fontello: http://fontello.com/

2) Click the wrench and then choose Import

3) Upload the config.json file located within the theme's fonts/ folder

4) Add/remove any icons you want

5) Download the webfont and put the files from the fontello download fonts/ folder into your theme's fonts/ folder, replacing the old files with the new ones

6) Open the css/icons.css file from the fontello download and copy the list of classes beginning on approximately line 55 and should looke like something this:

.icon-plus:before { content: '\2b'; } /* '+' */
.icon-wikipedia:before { content: '\2c'; } /* ',' */
.icon-minus:before { content: '\2d'; } /* '-' */
.icon-html5:before { content: '\35'; } /* '5' */
...
...
...

Paste that over top of the theme's existing list of icon classes located in style.css towards the bottom of the file.

40. The content of my site overlaps the footer and does not appear correctly.

Disable "Likes" in the Jetpack plugin.

41. I get "Parser Error" or "Error" in the bottom left corner whenever I interact with the site.

There could be several causes, but first and foremost make sure you have created a primary taxonomy item in each minisite. If you have not created this then using some parts of the site will cause a parser error. Obviously you don't have to worry about that if you don't have any minisites.

Secondly, make sure you have uploaded/installed the theme correctly. You should not have uploaded Flavor-Theme (if using Flavor) or Steam-Theme (if using Steam) because then your AJAX file will be in the wrong location. In other words, the location of your theme's style.css file on your server should be here:

.../wp-content/themes/flavor/style.css (or /steam/ if using Steam)

NOT HERE!!:

.../wp-content/themes/Flavor-Theme/flavor/style.css (or /Steam-Theme/steam/ if using Steam)

If you uploaded it the wrong way and don't want to risk moving it on your server, you can open the functions/ajax.php file and edit line 7:

$wordpress_location = "../../../../wp-load.php";<br>

Add one more up level like this:

$wordpress_location = "../../../../../wp-load.php";<br>

If that still doesn't fix the issue, disable all of your plugins and see if it begins working. A known plugin that conflicts for instance is http://wordpress.org/plugins/shorten-url/

Further Causes:

mod_security: http://stackoverflow.com/questions/14215419/mod-s...

Basically all of the theme's ajax calls are getting blocked because your web host has mod_security turned on. You need to follow the steps in that article to get it working. Your web host will be able to work with you on fixing this. This is very important because the theme passes a URL as a variable to the ajax file, and your web server is set up to block that. It is important to note this is not a theme issue but rather an issue specific to how your web server is setup.

Lastly, see this ticket with a further solution if none of this fixes the issue for you:

http://industrialthemes.ticksy.com/ticket/239304/

42. How do I create a minisite?

Please view our helpful screencasts located here: http://www.industrialthemes.com/flavor/support/screencasts/

43. How do I create a minisite directory page?

Please view our helpful screencasts located here: http://www.industrialthemes.com/flavor/support/screencasts/