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  Featured Articles

Support Policy

Stop. Read. (It's Good For You!)Before you create a new support ticket, please read through the documentation which is contained within the documentation folder ...

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Update Log (Flavor)

To update your theme:AutomaticInstall the Envato WordPress Toolkit: https://github.com/envato/envato-wordpress-toolkitTheme will be available to update directly ...

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Update Log (Steam)

To update your theme:Automatic Install the Envato WordPress Toolkit: https://github.com/envato/envato-wordpress-toolkitTheme will be available to update directly ...

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Update Log (Explicit)

To update your theme: Automatic Install the Envato WordPress Toolkit: https://github.com/envato/envato-wordpress-toolkitTheme will be available to update ...

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Update Log (Implicit)

To update your theme:Automatic Install the Envato WordPress Toolkit: https://github.com/envato/envato-wordpress-toolkitTheme will be available to update directly ...

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Update Log (Engine)

To update your theme:AutomaticInstall the Envato WordPress Toolkit: https://github.com/envato/envato-wordpress-toolkitTheme will be available to update directly ...

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A note on theme updates.

We are continuing to update all of our themes, even if it has been a while since our last update. To speed up this process, which will help everyone out, please ...

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Update Log (Techwise)

To update your theme:AutomaticInstall the Envato WordPress Toolkit: https://github.com/envato/envato-wordpress-toolkitTheme will be available to update directly ...

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  Public Ticket Activity

Talor White text on page editor   Updated 9 hours ago   3   Steam Most recent comment from Talor: Not sure what the root of the problem was, but it stopped when we moved from a local installation to an online server. thanks for the help. Kuznetsov Evgeny How to add itemprop=name to nonreview posts   Updated 6 days ago   3   Techwise Most recent comment from Kuznetsov Evgeny: Thank you for help!  Kuznetsov Evgeny Show category descriptions   Updated 2 weeks ago   7   Techwise Most recent comment from Brian McCulloh: Thanks for posting this! I'll create an FAQ article with this information. Fede Images & Lightbox   Updated 2 weeks ago   3   Engine Most recent comment from Brian McCulloh: 1) I checked the images in your post and it looks like they are set to link to the media attachment page rather than the file URL. It also appears they are being displayed by some sort ... Fede Magazine Tags   Updated 2 weeks ago   4   Engine Most recent comment from Brian McCulloh: Those are subcategories of the main magazine panel category. So you would need to make sure the category has subcategories and they will automatically populate there. Kuznetsov Evgeny Do not display featured image on billboard option   Updated 2 weeks ago   8   Techwise Most recent comment from Brian McCulloh: Yes that is correct, that option doesn't work correctly, hence the need for the code change we gave you. Tim visual editor not working 4.2   Updated 3 weeks ago   4   Implicit Most recent comment from Brian McCulloh: Thank you for following those instructions so we could rule out plugins and theme files as the culprit. Now we need to determine if the issue is with your WordPress installation or ... David Westley Replace Search   Updated 3 weeks ago   2   Engine Most recent comment from Brian McCulloh: You'll need to edit the search form function which is in the functions/theme.php file in the it_search_form() function beginning at line 2637 Rasmy Visual composer not working on WP 4.4.2   Updated July 2, 2016   6   Implicit Most recent comment from Brian McCulloh: You need to open up a ticket with your question. The original poster of this message appears to have worked this out and we need a ticket specific to your issue. Cristian Images in homepage mobile too High   Updated July 2, 2016   2   Engine Most recent comment from Brian McCulloh: If you want to change the size of images in the theme then you'd need to make some custom theme mods. Whenever you want to change the style of any part of the theme, use Chrome ... tracy widget   Updated July 2, 2016   2   Engine Most recent comment from Brian McCulloh: FAQ should be here: https://industrialthemes.ticksy.com/articles/7383/ and the documentation is within your theme folder. The way to have different widgets on different pages would be to ... Cantug Save wont work   Updated June 24, 2016   4   Engine Most recent comment from Brian McCulloh: Please give me your wordpress admin login info so I can check and verify that the settings have been increased correctly. Kaushal Sections widget issue   Updated June 24, 2016   2   Explicit Most recent comment from Brian McCulloh: Looks like for some reason the ajax request is not completing. We'll need to isolate the cause of the issue.  Completely disable all of your plugins, then re-download a new copy of the theme ... Mike Ende Search results not displaying before switching to another filter   Updated June 12, 2016   8   Explicit Most recent comment from Brian McCulloh: Not that I'm aware of, but it's possible the OP came up with a solution, so Ill see if they can respond. Sean updates saving?   Updated June 8, 2016   4   Engine Most recent comment from Brian McCulloh: @saurabh: as you can see, the original poster was able to fix this issue. That shows it's a fixable issue. Please see the other ticket reply with the solution I have responded to for you.
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